1. Information We Collect
We collect information you provide directly - when you create an account (name, email, password), make a purchase (billing details, handled by our payment processors), submit a custom order request, or contact us. We also collect information automatically (IP address, browser type, pages visited) via standard web server logs and Google Analytics.
2. Accounts and Passwords
If you create an account, your password is never stored in plain text - it's cryptographically hashed and salted before being saved. If you sign in with Google, we receive your name and email from Google but never your Google password.
3. Payments
Card and international payments are processed by Paddle.com, who acts as Merchant of Record and handles your payment details directly - we never see or store your card number. Mobile wallet payments (JazzCash) are processed directly with JazzCash using the mobile number you provide at checkout. See our Refund Policy for details on how refunds work.
4. Google AdSense
We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your prior visits to our website or other websites. You may opt out at Google Ad Settings.
5. Cookies
Our site uses session cookies for functionality (including keeping you logged in) and Google Analytics / AdSense cookies for analytics and advertising. No payment card data is stored in our cookies.
6. Email Communications
If you create an account or make a purchase, we may email you account verification codes, purchase receipts, and updates on custom orders you've submitted. We do not sell your email address to third parties.
7. Data Security
We implement industry-standard security measures including HTTPS, parameterized database queries, and hashed passwords to protect your data.
8. Contact
For privacy concerns, contact us at: info@virtualeducationpoint.com